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RONNIE DOVE
56 years entertaining
and going strong

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All Contents
Copyright 1996-2016
Fast Hits Music
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FREQUENTLY
ASKED QUESTIONS
Listed below are the answers to many of your frequently asked questions. Should you have a question that is NOT answered on this page, please feel free to drop us a line and we will get back to you as soon as possible.

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FHM Shipping Info

All of the things we sell have "shipping units" assigned to them.
100 shipping units = about 1 pound, once packaged for shipping.
If you assemble the order online using our shopping cart system, your shipping cost will be determined automatically as follows:

The US Post Office has raised rates again
Therefore it will be impossible to have the shipping charges
calculated accurately by our website when placing an order.
We have always (and will continue to do so) charged close to or
actual shipping cost (no handling charges).
Shipping costs on all orders will be adjusted before charges.

FHM Shipping Chart - US packages


1-99 shipping units - $6.45 Priority Mail
99-200 shipping units - $6.45? Priority Mail, etc.
Above 3000 shipping units, you will be charged shipping at cost, which can be quoted directly.
Priority Mail Flat Rate boxes are available for larger orders

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Purpose

The goal of FHM is to provide hit music in the least expensive manner. At this time, that means hit 45s at prices that can't be beat, and other formats where 45s are not available. Regardless of your buying needs, personal or business, FHM can help.

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Guarantee

FHM guarantees your satisfaction, or your money will be refunded upon the return of your original purchase. You can buy from FHM at no risk; we are confident of your satisfaction.

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The Listings

The full FHM listings are available here, at the FHM internet site. You can view listings for all the current 45s, oldie 45s, imports and other items like LPs and CD singles. This site is kept up to date, and represents an accurate list of what we supply you. Please note exactly what is listed when ordering, so you get exactly what you expect. (i.e., if the song you want is on a US 45 or an import 45) Using the on-line shopping cart system makes this automatic.

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Grading

Fast Hits Music sells mostly newly pressed 45s, but also has many excellent used records. It is important when viewing the listings to note the grade of the record, as this will affect the price and quality of the record.
Our grading system:
  • NM - Near Mint
    These are new records, shiny, with no significant defects.(as good as vinyl gets)
  • VG - Very Good
    These still have that shine, but also have visible glitches that shouldn't affect the play too much.
  • G - Good
    The shine has begun to wane from these records, visible scratches, and there is noticeable noise. Should do great in a jukebox.
  • F - Fair
    A Fair record has little or no shine, and a healthy degree of scratches & scuffing. Should play without skipping, but with noticible background noise.
  • P - Poor
    Poor records might fill gaps in a collection until a better copy comes along, or might work in a jukebox if you're not picky about the sound.
You can use the search page, condition field, to view only records above a certain grade.

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Ordering

Can be done any one of five ways -
  • 1. By our internet site - Click on the shopping cart to add an item to your cart, then go to the shopping cart to check out. Ordering couldn' be easier! Your total, including shipping, is calculated for you, and you'll get a confirmation of the items you've ordered. If you have ordered before, you won't have to submit sensitive data over the internet, as this is kept on file.
  • 2. By fax - Very easy if you have access to a fax machine. Our fax number is 603-279-0008 and it is always on. If ordering for the first time, be sure to include your shipping address and payment information.
  • 3. By phone - call in your order during business hours to 603-279-0450. If your call is unable to be taken, leave us a message, or use one of the other methods of contacting us.
  • 4. By mail - you can also mail in your order. If you are using a money order or check, it is a good idea to list a few alternates just in case. Our address is: FHM - P O Box 663, Meredith NH 03253 USA.
  • 5. By Email - our Email address is info@fastHits.com. You may wish to forward your credit card info by some other means (phone or fax) for security reasons when ordering by Email. Once your credit card is on file, you will not need to submit it each time.

You can directly print (File, Print on your menu bar) the FHM order form, and then submit your order in any of the above ways.

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Payment

USA Payment may be made by:
Credit Card (we accept Visa, MasterCard, American Express and Discover)
When selecting "Credit Card" as the payment method, please enter the card details in the appropriate boxes
PayPal (address: info@fasthits.com)
Cashiers Check
Money Order
US $ Cash
***********************************************************************
THE ONLY FORMS OF PAYMENT THAT WE CAN ACCEPT FROM FOREIGN COUNTRIES ARE:
(1) CREDIT CARDS
(2) PAYPAL
(3) US $ CASH
***********************************************************************
A credit card allows for immediate shipping.

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Credits

When paying by check or money order, you may be left with a credit for any titles we cannot supply. We will refund any unused portion with your order.

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Shipping

We at Fast Hits Music attempt to live up to our name, with most packages leaving within 1 working day. The possible things that will slow this down are: 1. An extensive want list (these are encouraged, but do take time to look over) or 2. Ordering from the "upcoming" lists of future releases. Your order will be held until it is filled to a reasonable extent. 3. Records not in stock that we have to order from our Distributors. Our shipping is done at cost - we don't make any profit on shipping fees. Please include the total cost, with shipping, when comparing FHM to the competition.

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Your Package

Will contain an invoice. Any records that could not be supplied will be marked on your order sheet with a "N/A" or a "B/O". N/A means "not available"and means that we do not expect to see any soon. B/O stands for "Back ordered", and means that more should be back in stock soon. Please note that F.H.M. does NOT send second "surprise" packages of items marked B/O in a prior shipment. If we could not get it to you right away, we leave you with the option of getting that item elsewhere, or ordering it in your next order. This is best for everybody, especially you. Please remember that with B/O items, F.H.M. will not keep track of a particular item connected with your name. We will try to re-stock the item, and will try to get enough to cover everyone who wanted that item, but getting a B/O marking on an item does not mean it will then be reserved under your name once it does arrive. Again, this offers maximum flexibility, since it allows you to buy the item elsewhere if need be. If you DO get an item marked "B/O", and desperately need it, just give us a call to see if that item has been re-stocked. If it has, you can then have the item reserved until you are ready to order.

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Back Orders

FHM does not "back order" in the traditional sense, meaning that we do not send second, later shipments of items not supplied in the first batch. This way, you do not get any surprise packages. If an item is marked "B/O" on your order, it simply means that we should be able to supply it the next time you order, and that we were just out on that day. You are not committed to buying that record. If you pick it up elsewhere, that's OK. If not, just re-list it on your next order, and we should have it back in.

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Dinking

One of the coolest things we can do is "dink" any 45 with a small center hole. This means that the center can be popped out to make the 45s usable in a jukebox. If you buy any FHM 45s and want this done, please mention it EACH TIME you order. This will ensure your imports come "ready to wear" for jukebox play. There is NO CHARGE for this service when you buy the record from FHM.

If you want records dinked that you already own, then the charge is 50ยข per record, plus any postage costs. Please note that when dinking a record that is not ours, it is impossible to extend the FHM guarantee to that record. Picture discs work fine (in fact have the lowest chance of cracking), but no "flexi's" please.

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Jukebox Title Strips

If you have a jukebox, and need title strips for for your records, its very simple to get them. First, be sure to mark on your order that you want the strips. You'll have to do this on each order to insure that you get them, but that's not too difficult. Second, be aware of the charges - Strips are a mere $.15 each. If you pay by check, and have not added in the $.15 each, they will not be sent. Title strips can also be made for records you already own (not bought at FHM) - Just submit a list of what records you need strips for. They are $.15 each.

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Questions

If, after all this, you have any questions, please just call us or send an email, and an answer will be given. The number is 603-279-0450. We'll be glad to assist you however we can.



FAST HITS MUSIC
P O Box 663
Meredith NH 03253
USA


Greg & Jackie Berry

Phone:  603-279-0450
Fax:  603-279-0008
Email:  info@FastHits.com


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